Refund Policy
PLACEHOLDER — REVIEW BEFORE PUBLISHING. This page contains sample legal text and must be reviewed by qualified counsel before the site goes live.
Last updated: January 1, 2026
General Policy
Because inventory is sold as wholesale liquidation merchandise, refunds are not offered except where required by law or explicitly agreed to in writing prior to purchase.
Order Errors
If we make an error in fulfilling your order (for example, shipping the wrong product), please contact us within 5 business days of pickup or delivery so we can make it right.
Deposits & Reservations
Deposits placed to reserve a specific pallet or truckload are generally non-refundable once inventory has been set aside, as this removes it from availability to other buyers.
Contact Us
For questions about a specific order, reach out to contact@balideals.ca.